Shipping & Refund/Return Policies

Shipping Policy
 

Last updated: May 2025
 

Processing Time

All orders are processed within 3–5 business days. You will receive an email notification once your order has been shipped.

Shipping Locations

We currently only ship within the United States.
 

Shipping Rates & Delivery Estimates

Shipping charges are already included in the price.
 

Please note that delays may occasionally occur due to high demand or carrier issues.
 

Shipment Confirmation & Tracking

You will receive tracking information via email once your order has shipped. Please allow 24–48 hours for the tracking link to update.

 

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Refund/Return Policy

 

Due to the custom nature of each order (e.g., canvas prints, framed photography), all sales are final.

We do not offer refunds, returns, or exchanges. Please make sure to review your order carefully before completing your purchase.
 

Damaged Orders

If your order arrives damaged, please contact us within 3 days of delivery at shahin@kiyomarsi.com. Include your order number and clear photos of the damage and packaging. We’ll do our best to resolve the issue promptly.

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